A score is the index, not the evidence
Canada’s federal AIA can expose the risk level of an automated administrative decision. The useful audit begins underneath that number: what changed for a real person, which evidence supports the answers and which failure would stop the system.
We connect three official guides to a concrete reading record: applicability, supporting answers, independent scrutiny and unresolved consequences.
Compare the scope, assessment and peer-review records for one system, then use the fictional queue to identify the next evidence request.
Keep in mind: Northern Access Triage is fictional and deliberately unscored. The document comparison is our analysis, not an official assessment or a finding about a department.
In this article7 sections
Editorial note: Northern Access Triage is an original fictional teaching case, not a federal project or completed assessment. This article offers a document-reading method, not legal advice; responsible departmental officials must determine applicability and requirements.
Read three documents as one decision record
A published impact level answers a narrow question: which risk band did the assessment assign to this system? It does not tell you whether a claimant can challenge an error, whether a reviewer can overrule the software, or whether the assessment still describes the version in use. Those questions need evidence underneath the number.
We compared Treasury Board’s scope guide, Algorithmic Impact Assessment guidance and peer-review guide. They serve different purposes. Start with scope to understand the decision being automated; use the assessment to locate its declared risks; use the review record to see which claims were challenged. The reading method below is our analysis of those documents, not an official assessment or a finding about a department.
The document comparison: applicability, answers and scrutiny
A project description can hide a consequential step behind a mild verb. “Organizes applications” might mean alphabetizing names or assigning a priority that changes how long somebody waits. Ask what happens to a person when the output changes. Preserve the exact workflow description rather than replacing it with a model name.
Scroll the table sideways to see every column.
| Document | Question it addresses | Evidence still needed |
|---|---|---|
| Scope guide | Does this use fall within the directive? | The institution, implementation history and actual role in an administrative decision. |
| AIA guidance | How are risks recorded, scored and revisited? | The completed answers and the records supporting them. |
| Peer-review guide | What scrutiny is required for higher-impact systems? | The review findings, conflicts and response to unresolved issues. |
A person signing the result does not end the scope inquiry
The scope guide covers assistance with judgment in an administrative decision as well as a fully automated outcome. Its applicability conditions also concern the institution, timing and use of the system. A pilot used on real clients needs a different analysis from an isolated experiment with invented records. This is why “a human makes the final call” is an incomplete scope argument.
For your own reading notes, write a single sentence with a subject, action and consequence: “The service uses a score to move an application behind other applications before an officer sees it.” If the public description cannot support that sentence, mark the workflow unknown. Do not fill the gap with a reassuring assumption or declare a breach from missing documentation alone.
Case file: Northern Access Triage
Northern Access Triage is a fictional heating-assistance queue. An invented system reads application notes and suggests which files need follow-up. Officers retain the formal award decision. We have no applicant data, no official questionnaire answers and no measured outcomes; assigning this imaginary project an impact level would pretend to know things we do not.
Consider a note saying that a tenant cannot obtain a document because the landlord is unreachable. If the system turns that explanation into “applicant unresponsive,” the queue can delay the wrong person without ever issuing a refusal. A reviewer needs to see the original note and be able to correct both the label and its effect on the queue. Correcting the text alone leaves the consequence intact.
Scroll the table sideways to see every column.
| Observed claim | Record to request | Unresolved consequence |
|---|---|---|
| An officer can override the result | Screen and procedure showing override authority | Does the correction restore the earlier queue position? |
| The model works across languages | Tests using the actual languages and document conditions | Are people asked for unnecessary follow-up because of translation errors? |
| No decision is automated | Before-and-after workflow and routing rules | Does a suggested label determine who is seen first? |
| Applicants can challenge errors | Notice, contact route and correction procedure | Can the affected person discover and contest the label? |
The arithmetic has a boundary
The official tool contains 65 risk questions and 41 mitigation questions. Its scoring guidance distinguishes raw risk from mitigation and describes when a mitigation score reduces the current score. Use the official questionnaire for that calculation; our invented case is deliberately unscored.
The official instructions say to choose the lowest-score option when an answer is unknown and to be ready to provide documentary evidence on request. Keep a separate unknowns list: a precise score can conceal unanswered factual questions. The guidance also requires reassessment as the system changes. An old published record describes an old workflow until someone establishes that it still matches the deployed system.
Peer review should leave a trail you can follow
The peer-review guide calls for review at impact levels II, III and IV, with at least one expert at levels II and III and at least two at level IV. It also addresses conflicts of interest and supporting documentation. Those are requirements about scrutiny; they are not evidence that a particular implementation passed it.
Read a finding, the department’s response and the remaining condition together. “Improve explanations” is less informative than a finding tied to a specific unsupported label, a change to the interface and a retest. If only a summary is public, note what the summary cannot establish. Do not describe absent technical details as independently verified.
AI purchasing evidence packTurn the unanswered review questions into records to request from a supplier.
A reusable reading note
Keep your conclusion smaller than the available evidence. A reader may be able to confirm that a risk file exists while remaining unable to judge data quality or recourse. That is a useful result: it identifies the next document to request instead of reducing an entire system to a green tick.
- Match the assessment to the live system before interpreting its score.
- Check one consequential answer against its underlying evidence.
- Keep facts you could verify separate from questions you would send to the department.
System and version: __. Decision affected: __. Scope evidence: __. Published AIA date and impact level: __. One material answer and its supporting record: __. Peer-review finding and response: __. What changed since assessment: __. Unanswered question and responsible contact: __.Continue with the original sources
These claim-relevant primary and first-party references support the reporting above. Open them for technical detail, current requirements and subsequent updates.
- canada.caGovernment of Canada: Algorithmic Impact Assessment tool ↗The official tool guidance supports the questionnaire counts, distinction between risk and mitigation, and reassessment process. It does not supply answers or a score for our fictional queue.
- canada.caGovernment of Canada: Guide on the Scope of the Directive on Automated Decision-Making ↗The scope guide explains applicability to administrative decision-making, judgment assistance and production use. Our reading questions do not replace a departmental scope determination.
- canada.caGovernment of Canada: Guide to Peer Review of Automated Decision Systems ↗The official peer-review guide supports the Level II-to-IV review requirement, reviewer minimums and the kinds of technical, data, fairness, privacy and recourse evidence a review should examine.
- canada.caGovernment of Canada: 2023 amendments to the Directive on Automated Decision-Making ↗The federal announcement records the 2023 changes, including publication of the AIA and peer-review findings before launch, expanded internal-service coverage and stronger measures for bias, data and explanations.
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September 23: clarified the official unknown-answer scoring instruction and its evidence limit.
See something we should fix or clarify? Read the corrections policy or tell the newsroom. Material changes are noted here.
